Go to "Create user account" and select the "ElsterSecure" login option under "How do you want to log in to My ELSTER". If you do not yet have a user account for My ELSTER, you can register using ElsterSecure. Follow the instructions.Ĭreate new My ELSTER user account using ElsterSecure There, click on the button "Add a ElsterSecure login option". After logging in, go to "My user account". You will usually need your certificate file to do so. Set up ElsterSecure as additional login option for an existing user accountįirst, log into My ELSTER on your computer as usual. The device must have a camera to scan QR codes.
To set up ElsterSecure, you must have the app installed on your mobile device. Deletion by the ELSTER hotline is not possible. If you have found a misuse in connection with your user account in My BOP and cannot remember your security question answer for deleting the user account, you can arrange for a deletion of your user account stating the tax number and username through the tax office responsible. If the answer to the security question has been entered 3 times incorrectly, you can try the account deletion the next day (from 00:00:01 o'clock). Therefore, you should remember the answer to the "security question" and not give it to anyone. If an unauthorized person wanted to block one of your accesses, they would need to know your Email address and the answer to your personal security question. If you no longer know the username, you can have the information sent to you on all user accounts registered under an Email address. You will need to enter the user name of your account and your Email address and then simply click on "Next". Yes, under "My user account" "Delete user account" allows you to delete a user account that you no longer need.
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